Inside Scout's Inaugural Factory Open House

Yakima, WA — October 26th and 27th marked a significant milestone as doors opened for Adventurer Manufacturing's first-ever factory open house. More than just a gathering, the two-day event was a celebration of Scout's fast-growing community of owners, product innovation and information, and also served to strengthen the partnership shared between Scout and dealer partners.

Scout owners were treated to complimentary camper check-ups, an exclusive Q&A with Scout’s top engineers, and in-depth factory tours lead by Adventurer Manufacturing’s service and production managers. Scout’s service department lead a hands-on camper maintenance workshop.

Dealers as partners.

From purchase, to pick-up, to routine service, the relationship Scout owners have with their dealer is foundational. We were pleased to welcome several of our newest dealer partners to our factory to share our vision and product knowledge with them. This close collaboration helps us identify new opportunities for improvement and support.

Teams as leaders.

In lieu of polished PowerPoint presentations, visitors to the factory got to learn firsthand from the teams who bring the Scout vision to life every day. Adventurer’s production, service, and engineering teams knocked it out of the park with interactive factory tours and hands-on camper care workshops that allowed dealers and owners to learn by doing.

Leaders as teachers.

One of Adventurer’s core values is that of “servant leadership” and David Epp (CEO) embodies it. By participating and supporting the efforts of AM’s Service, Sales and Engineering teams over both days of the open house, the Scout community could see the dedication and excitement that extends to all levels.

Fully supported ownership experience.

Of his experience at the factory, Scout owner Gustavo Marin had the following feedback to share:

"I recently attended an open house event hosted by Scout Campers, and I couldn't be happier with the experience. The day was filled with valuable instruction on how to maintain my Scout camper, delicious food, and a fantastic party at a picturesque campground.

"The team at Scout Campers impressed me with their knowledge, enthusiasm, and dedication to their product. They went above and beyond to ensure that I left with a clear understanding of how to take care of my camper. It's evident that they genuinely care about their customers' satisfaction and safety.

"What truly makes this experience stand out is the camper itself. It's an excellent piece of equipment that has brought immense joy to my children and me. Whether it's our family outings or just a weekend escape into the wilderness, our Scout Camper has proven to be the perfect companion. It provides comfort, convenience, and a sense of adventure that is simply unparalleled.

"The event was a way to bond with fellow campers. The party at the campground was the perfect way to unwind and connect with like-minded individuals who share a passion for the outdoors. I was already sold on the camper, but I'm truly grateful for the opportunity to attend this event and meet such wonderful people. Scout Campers has made me feel like part of a supportive and adventurous community, and I can't wait to put their maintenance tips to good use on my future journeys.

"Overall, Scout Campers exceeded my expectations with their product and open house event, and I highly recommend their products and events to anyone in the market for a truck camper. Thank you, Scout Campers, for a memorable and educational day!"

Building with the future in mind.

Adventurer Manufacturing plans to bring even more opportunities for community, connection, and support in 2024. Dates for Scout's owner meetups in both Canada and the U.S. are anticipated for announcement in early 2024. Owners, dealers and the public can also look forward to the Adventurer's 2nd annual factory open house, as well as other Scout-supported summer shows and expos.

For important announcements and details regarding upcoming events, feel free to connect with Scout on Instagram or Facebook.